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Recruitment drive at The Grand supports south coast hospitality industry

The Grand Hotel in Eastbourne, one of the south coast’s biggest hospitality employers, has reported record figures for job applications, work experience placements and internal promotions, after a strong recruitment drive led by personnel and development manager Sarah Hoyle.

More than 1,000 job applications have been received by The Grand in 2016, resulting in 40 new permanent staff being hired and many more being taken on casual contracts.

The Grand has been working to develop a recruitment pipeline that begins as young as 14 or 15 by offering work experience to students during school holidays and promoting the hospitality industry as a rewarding career.

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This year has seen The Grand achieve Springboard Inspire accreditation from the Springboard Charity for its work experience scheme, which also offers opportunities through local charities Scope, Sussex Community Development Association, Project SEARCH and People Matter. 58 people have completed work placements at the five-star hotel, totalling 221 days of work – three times the amount of time given to work placements in 2015.

Nine of the people who completed work placements at The Grand went on to be offered permanent or casual jobs, and there are several others who will be offered work once they have turned 16. The hotel also employs seven apprentices, working in partnership with local colleges.

The Grand operates extensive internal training and development schemes for its staff and is committed to offering long-term career opportunities. In the past eight months alone, 24 members of staff have been promoted internally and the hotel was named one of the 30 Best Places to Work in Hospitality in the UK, based on feedback from staff.

Sarah Hoyle, who was appointed as personnel and development manager at The Grand in 2015, said: “I am delighted with the success of our recruitment drive this year, especially given the staff shortages that are being seen across the hospitality industry at the minute. By increasing our attendance at careers fayres and receiving exposure locally and nationally through the awards we have won, we are generating more interest in careers in hospitality and at The Grand. Moving forward in 2017, we plan to increase the amount of work experience we offer, take on more apprentices and develop more initiatives to celebrate our staff, such as the National Waiters’ Day event we organised for all of Eastbourne’s hotels to take part in.”

The Grand Hotel is part of the Elite Hotel Group and its successful recruitment strategies are now being shared across the group.

For more information about careers with the Elite Hotel Group and at The Grand, please visit www.careersatelitehotels.co.uk.

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